Privacy Policy
Information We Collect
When you place an order, submit a personalization form, contact us, or use our website, we may collect information such as your name, email address, phone number, billing and shipping address, property information, personalization details, photos, logos, and other information you choose to provide.
How We Use Your Information
We use the information you provide to process and fulfill orders, create personalized products and Digital Guest Guides, communicate with you about your order, provide customer support, process payments, and improve our products and services.
Payments
Payments made through our website are processed through Wix and its payment service providers. Lory Stay & Welcome does not directly store your complete credit or debit card information.
Personalization Information
Information submitted for personalized products, including property names, Wi-Fi information, house rules, check-in and check-out details, photos, logos, links, local recommendations, and other property information, is used for the purpose of creating and delivering your personalized order.
Sharing of Information
We do not sell your personal information. We may share information with service providers when necessary to operate our website, process payments, fulfill orders, deliver products, or provide services to you.
Cookies and Website Technologies
Our website may use cookies and similar technologies provided by Wix and other service providers to operate the website, remember preferences, understand website usage, maintain security, and improve the visitor experience.
Data Security
We take reasonable measures to protect the information submitted through our website. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Choices
You may contact us if you would like to request access to, correction of, or deletion of personal information you have provided to us, subject to any information we may be required to retain for legal, tax, payment, fraud-prevention, or business record purposes.
Third-Party Links
Our website and Digital Guest Guides may contain links to third-party websites or services. Lory Stay & Welcome is not responsible for the privacy practices or content of those third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us using the contact information provided on our website.